All Systems Operational

About This Site

Welcome to the Kontakt.io System Status site!

The Kontakt.io platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service or scheduled maintenance, we'll provide status updates here.

Please subscribe to updates to be notified of any incidents.

Web Interface Operational
90 days ago
99.96 % uptime
Today
Smart Location Operational
90 days ago
99.9 % uptime
Today
User Management Operational
90 days ago
99.99 % uptime
Today
Policy Foundry Operational
90 days ago
99.9 % uptime
Today
IV Pump Operational
90 days ago
99.99 % uptime
Today
Asset Tracker Operational
90 days ago
99.99 % uptime
Today
Workspace Insights Operational
90 days ago
99.99 % uptime
Today
Device Management Operational
90 days ago
99.98 % uptime
Today
Compute REST API Operational
90 days ago
99.91 % uptime
Today
Telemetry Operational
90 days ago
99.91 % uptime
Today
Positions Operational
90 days ago
99.91 % uptime
Today
Occupancy Operational
90 days ago
99.91 % uptime
Today
Streams API Operational
90 days ago
99.91 % uptime
Today
Telemetry Operational
90 days ago
99.91 % uptime
Today
Positions Operational
90 days ago
99.91 % uptime
Today
Violations (Policy Foundry) Operational
90 days ago
99.91 % uptime
Today
DCC Operational
90 days ago
100.0 % uptime
Today
Order Claiming Operational
90 days ago
100.0 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be advised that the Kontakt.io telemetry processing systems have a scheduled maintenance upgrade. OR Kontakt.io engineers will be performing a planned maintenance upgrade to the telemetry processing systems.

Below are the details.

Planned Start Time: Mon, 12 Dec 2022 9AM GMT

Planned End Time: Mon, 12 Dec 2022 10AM GMT

Customer Impact: no data loss or downtime is expected, but you may experience a lag in event processing during this maintenance event.

Additional Information:

We apologize for the inconvenience that this may cause. If you have any questions, reach out to us at support@kontakt.io.

Posted on Dec 09, 2022 - 13:23 UTC
Telemetry processing systems planned maintenance Dec 15, 2022 20:00 - Dec 16, 2022 00:00 UTC
Please be advised that the Kontakt.io telemetry processing systems have a scheduled maintenance upgrade.

Below are the details.

Planned Start Time: Thu, 15 Dec 2022 8PM GMT

Planned End Time: Fri, 16 Dec 2022 0AM GMT

Customer Impact: no data loss or downtime is expected, but you may experience a lag in event processing during this maintenance event.

No action is required on your part.

We apologize for the inconvenience that this may cause. If you have any questions, reach out to us at support@kontakt.io.

Posted on Dec 09, 2022 - 12:57 UTC
Past Incidents
Dec 9, 2022

No incidents reported today.

Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 09:18 UTC
Investigating - We are currently investigating the issue.
Nov 25, 08:51 UTC
Resolved - Our engineering team has verified the issue has been resolved and impacted services are fully restored.

If you continue to have any trouble, reach out to us at support@kontakt.io. We apologize for any inconvenience.

Nov 25, 09:14 UTC
Monitoring - We applied a fix and we're monitoring the system.
Nov 25, 09:11 UTC
Investigating - Issue: We're experiencing an issue with api component that is also being used by web part of the kontakt.io platform.

Customer Impact: Kontakt.io web platform may not be accessible, depending on authentication method used.

Resolution: currently we are investigating the issue

We apologize for the inconvenience and will provide an update as soon as possible.

Nov 25, 08:52 UTC