Upgrade underlying cluster software, no service interruption expected, only some lags may appear on data processing.
Scheduled Maintenance Report for Kontakt.io Status
Completed
The scheduled maintenance has been completed.
Posted Aug 14, 2023 - 08:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2023 - 06:00 UTC
Scheduled
Kontakt.io platform planned maintenance - no downtime, just data processing lags could be increased.

Please be advised that the Kontakt.io services have a scheduled maintenance upgrade.

Time:
Planned Start Time: Tue, 14 Aug 2023 6 AM GMT (2 AM EST)
Planned End Time: Tue, 14 Aug 2023 10 AM GMT (4 AM EST)

Impacted Services:
Compute REST API (Telemetry, Positions, Occupancy) and Streams API (Telemetry, Positions, Violations (Policy Foundry)), Apps, Streaming API, Device Management.

Customer and Data Impact:
Access to the Kio Cloud will not be affected.
The processing of telemetry, location, and occupancy data will be impacted, but only very briefly during our maintenance update.

No action is required at your side. If you have any questions, reach out to us at
support@kontakt.io.
Posted Aug 04, 2023 - 07:30 UTC
This scheduled maintenance affected: DCC (Order Claiming, Order Management), Telemetry (Telemetry REST API, Telemetry Stream API), Positions (Positions REST API, Positions Stream API), Mobile (Kio Setup Manager), and Smart Location, User Management.