Verification is currently underway for the maintenance items.
Posted May 28, 2023 - 07:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2023 - 05:15 UTC
Scheduled
Kontakt.io platform planned maintenance - 5 minute outage of apps and apis
Please be advised that the Kontakt.io services have a scheduled maintenance upgrade.
Time: Planned Start Time: Sun, 28 May 2023 6 AM GMT (2AM EST) Planned End Time: Sun, 28 May 2023 9 AM GMT (5 AM EST)
Impacted Services: Compute REST API (Telemetry, Positions, Occupancy) and Streams API (Telemetry, Positions, Violations (Policy Foundry)), Apps, Streaming API, Device Management.
Customer and Data Impact: Access to the Kio Cloud will be temporarily unavailable (about 5 minutes during the maintenance window). This means that users will not be able to sign in to Kio Cloud during this maintenance period.
The processing of telemetry, location, and occupancy data will be impacted, but only very briefly during our maintenance update.
No action is required at your side. If you have any questions, reach out to us at support@kontakt.io.
Posted May 11, 2023 - 06:15 UTC
This scheduled maintenance affected: DCC (Order Claiming, Order Management), Policy Foundry (Policy Foundry App, Violations Stream API), Device Management (Device Management App), Telemetry (Telemetry REST API, Telemetry Stream API), Positions (Positions REST API, Positions Stream API), Smart Location, User Management, and Kio Apps (IV Pump, Asset Tracker, Workspace Insights).