Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2023 - 06:31 UTC
Scheduled
Please be advised that the Kontakt.io services have scheduled maintenance because of DB system upgrades.
Time: Planned Start Time: Thu, 26th Oct 2023 6:30 AM GMT (1:30 AM EST) Planned End Time: Thu, 26th Oct 2023 8:30 AM GMT (3:30 AM EST)
Impacted Services. All but: Device Management DCC
Customer and Data Impact: During the maintenance period we expect multiple short interruptions (1-2 minutes), while applications->database traffic will be switched to standby replicas. Web applications may be not accessible while the interruptions happen - please retry your operation in case of receiving error messages. Short delays (up to few minutes) on device telemetry data are expected also.
No action is required at your side. If you have any questions, reach out to us at support@kontakt.io.
Posted Oct 19, 2023 - 10:38 UTC
This scheduled maintenance affected: Policy Foundry (Policy Foundry App, Violations REST API, Violations Stream API), Telemetry (Telemetry REST API, Telemetry Stream API), Positions (Positions REST API, Positions Stream API), Mobile (Kio Setup Manager), Smart Location, User Management, Device Management (Ephemeral ID Trusted Resolver), and Kio Apps (IV Pump, Asset Tracker, Workspace Insights).